FAQs

Can a sink be put in a wood countertop?
Yes, if it is a Craft-Art countertop which are all finished with a penetrating and waterproof organic oil called Tung Oil.

You should not put a sink in a wood countertop that has been finished with mineral or linseed oil, or with a film-type finish like polyurethane, conversion varnishes, or lacquer which Craft-Art will never use.
Can I cut on the wood countertop?
Craft Art has two different surfaces for our countertops. If you choose our Penetrating Mineral Oil Finish, you can cut on your wood countertop daily with few problems. When you notice any scratches in the surface, you can gently re-sand your wood top and re-apply with our mineral oil finish. If you choose our Crosslinked Tung Oil Finish, you should avoid cutting directly on the top. We recommend a companion cutting board for regular chopping. Check out our online store to get the perfect addition to your kitchen, a Craft-Art Cutting Board!
Can I get a “green” countertop?
Yes, we offer an unmatched range of sustainable and reclaimed wood species that qualify for LEED points. Check them all out under the wood species tab on our home page!
Can I put food directly on the countertop?
Yes, of course! The Tung-oil finish that is used is a natural organic product made from seeds. It is completely food safe.
Can I put hot pots and pans on a wood countertop?
You can do this when you add our set-down bar option. This option includes four stainless steel rods that are placed into a routed slot in your wood top and raised approximately 1/2" from the surface. Without the set-down bar option, wood tops will have heat resistance similar to engineered stone/quartz and hot temperatures or long exposure to temperatures over 200 degrees F. is not recommended or covered by our warranty.
Can I stain the countertop to match my cabinets?
At Craft-Art we pride ourselves on providing gorgeous wood surfaces that show the wood grain to their best advantage while being supremely functional. To meet this commitment we do not stain due to the problems it would create for the waterproofing and the overall longevity of your countertop. One great benefit to our penetrating Tung Oil finish is that if you do get a nick or scratch, because the oil is within the wood, the scratch won't leave a discolored mark, but rather the scratch will be the same color as the rest of your countertop. This means also that when you decide to correct any scratches, rather than sanding and restaining the entire countertop you only have to sand and re-oil the affected area. Additionally, cabinets are often made from a different wood than the countertop, and cabinet manufacturers use a high tech automated finishing process that we would not duplicate by using our hand-applied Tung Oil finish.

Can I use a cook top or range with a wood countertop?
Yes. Because ranges are fully insulated today and certified safe to use, the heat from the burners travels up, not out, and poses no risk to your countertop just as it poses no risk to your cabinets.
Can I use wood for vanity tops in the bathroom?
Yes, you certainly can and at Craft-Art we recommend it! Wood countertops are just as beautiful and practical in a bath as they are in your kitchen. Because they are waterproof, Craft-Art is a great and unique option for your bathroom!
How do wood countertops compare in price to granite and other surfaces?
Wood compares favorably in cost to all high-end countertop surfaces.
How long can a top be?
We commonly make tops that are 14, 15, and 16 feet long, and sometimes longer.
How long will it take to make my custom Craft Art wood countertop?
Craft Art will begin to build your countertop once the order has been officially approved and signed off with all details finalized. Depending on your order, our lead time begins at 12 business days to ship. We make each top to fit your exact specifications. Each board within each order is hand selected for your project and never cut down from an existing wood slab or plank. Ship times vary based on location. All template and installation service lead times are based on your service provider.
How much maintenance is there?
Aside from cleaning the top, you will have to apply some oil every 2-3 years. This takes about one hour and is best performed by a Craft-Art service partner.
What about bacteria getting into the wood?
Craft-Art Wood Countertops are less porous than natural stone. The wood itself is protected by the Tung-oil finish. As with any countertop, you must wash and disinfect it to keep it free of bacteria.
What do I do if the top is damaged?
Any damage to one of our tops is easily repaired. Usually you can do it yourself, with some simple directions from our staff. We have refinishing directions available here: www.craft-art.com/tech.
What do I use to clean the countertop?
Clean your top with mild, non-ammonia soap; rinse, and disinfect with a 10-20% white vinegar/water solution.
What is your warranty?
Our warranty covers all manufacturing defects for one year, and the glue seams for as long as you own the top. To register your product for warranty, fill out our form http://www.craft-art.com/services/register-your-craft-art-countertop
Where can I buy a Craft-Art Wood Countertop?
We sell our countertops through retail kitchen and bath showrooms, design professionals, builders and contractors and other trade professionals. Use our Dealer Locator to find the dealer nearest you or contact Craft-Art customer service at (404)352-5625.